Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the Scanplyance website, scanning tools, reports, badges, and related services (collectively, the “Service”) provided by Scanplyance (“Scanplyance,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

Scanplyance provides automated website accessibility scanning, reporting, and monitoring intended to help organizations identify potential WCAG 2.1 Level AA issues and maintain a documented accessibility program. The Service uses the axe-core engine driving a real browser to evaluate rendered web pages.

2. Not legal advice; no guarantee of compliance

Scanplyance is not a law firm and does not provide legal advice. The Service identifies a subset of accessibility issues that can be detected by automated testing. Automated scanning cannot detect every accessibility barrier, and a passing score or badge is not a certification, warranty, or guarantee of compliance with the Americans with Disabilities Act (ADA), Section 508, WCAG, the DOJ Title II rule, or any other law, standard, or regulation. You are responsible for your own legal compliance and should engage qualified professionals, including manual testing and legal counsel, as part of a complete accessibility program.

3. Accounts

To access certain features you must create an account and provide accurate information. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly of any unauthorized use.

4. Authorized use of scanning

You represent that you are authorized to request scans of any website you submit, and that doing so does not violate any third party’s rights or any applicable law or acceptable-use policy. You agree not to use the Service to scan sites you do not own or are not authorized to test, to disrupt or overload any system, to reverse engineer the Service, or to use it for any unlawful purpose.

5. Plans, billing, and cancellation

Paid plans include a one-time Baseline Audit and a recurring Ongoing Monitoring subscription. Fees are stated at the point of purchase. Payments are processed by our third-party payment processor (Stripe); we do not store full payment card details. Recurring subscriptions renew automatically each billing period until cancelled. You may cancel at any time, and cancellation takes effect at the end of the current billing period. Except where required by law, fees already paid are non-refundable. We may change pricing on a prospective basis with notice.

6. Badges

While an Ongoing Monitoring subscription is active, you may display the Scanplyance badge on the monitored website. The badge indicates that monitoring is active; it is not a certification of legal compliance. We may revoke the right to display the badge if your subscription lapses or these Terms are violated.

7. Intellectual property

The Service, including its software, design, and content (excluding your data and your website content), is owned by Scanplyance and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. You retain ownership of data you submit; you grant us the rights necessary to operate the Service and generate your reports.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or that it will detect all accessibility issues.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCANPLYANCE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Scanplyance from any claims, damages, liabilities, and expenses arising out of your use of the Service, your content, or your violation of these Terms or applicable law.

11. Termination

We may suspend or terminate access to the Service at any time for violation of these Terms or to protect the Service. You may stop using the Service at any time. Provisions that by their nature should survive termination will survive.

12. Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. The exclusive venue for disputes will be the state or federal courts located in Florida, and you consent to their jurisdiction.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

14. Contact

Questions about these Terms? Email hello@scanplyance.com or write to Scanplyance, 2637 E Atlantic Blvd, Pompano Beach, FL 33062.